Privacy Policy

Preface

SYNCO AI APP (hereinafter referred to as the "APP" or "Application") is a product provided by Guangzhou Zhiying Technology Co., Ltd. (hereinafter referred to as "we" or "the Company").

We attach great importance to user privacy. When you use our products and services, we may collect and use your relevant information. This Privacy Policy aims to explain to you how we collect, use, store and protect such information when you use our services, as well as the ways we provide for you to access, update, control and protect such information.

This Privacy Policy is closely related to the Company’s services you use. Please read it carefully before using this APP, and use our products and services only after confirming that you fully understand and agree to this policy. Once you start using our products or services, it means you have fully understood and agreed to this policy.

1. How We Collect and Use Your Information

1.1 Information You Provide to Us

We will collect and use your personal information in accordance with this policy. For example, when you register an account, we will ask you to provide personal information such as your email address and phone number, which will be stored under your account. If you wish to fully utilize various third-party sharing or login functions we provide, you may also need to obtain information that third-party accounts allow us to access, including third-party accounts and avatars. For other information, such as log information, locally stored information, captured photos/videos/recordings, WiFi information, and reading or modifying stored information, the specific purposes and uses of their collection and usage will be explained in detail below. We will encrypt and store the information to which you explicitly consent in compliance with applicable regulations to protect the security of your personal information.

1.2 Purposes and Uses of Information We Obtain During Your Use of Services

We will collect information about your use of the services. The purposes of such information include: Log InformationWhen you use our services, we will automatically collect certain information and store it in server logs or write it to the external storage device of your mobile phone. Such information includes:When errors or exceptions occur during the use of the service, or when the application crashes during operation, we will write error logs to external storage, and you may choose whether to send them to us.

2. How We Store Your Personal Information

In accordance with the laws and regulations of the People’s Republic of China, we will store the collected user personal information within the territory of China, and will not transfer your personal information outside the territory, unless required by laws and regulations or we have obtained your explicit consent. We will retain your personal information only for the period necessary to achieve the purposes described in this Privacy Policy and within the time limit prescribed by laws and regulations. We adopt a variety of security technologies and measures to prevent information loss, misuse, unauthorized access or disclosure. For example, in certain services, we will use encryption technologies (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and the existence of various malicious means, in the Internet industry, even if we make our best efforts to strengthen security measures, we cannot always guarantee 100% information security.

3. How We Share, Transfer and Publicly Disclose Your Personal Information

Sharing

● Except in the following cases, we will not share your personal information with any company, organization or individual:● 1. We will share your personal information with third parties only with your explicit consent.● 2. We may share your personal information externally in accordance with the provisions of laws and regulations, to resolve litigation disputes, or as required by administrative and judicial authorities in accordance with the law.● 3. Within the scope permitted by laws and regulations, it is necessary to share your personal information to protect the interests, property or safety of our affiliates or partners, you, other users or the public.● 4. Information sharing among affiliated companies: When our affiliates provide services to you or us, we may share your personal information with them. However, we will only share necessary personal information, and the processing of your information by our affiliates shall be subject to this policy. If our affiliates wish to change the purpose of processing your personal information, they will seek your authorization and consent again.● 5. Sharing with partners: We will only share necessary personal information (or the SMS messages or phone numbers you provide), or aggregated, anonymized or other information that cannot identify your personal identity (for example, we may inform an application developer of the number of installations of the application developed by them) with suppliers, service providers, consultants, agents, third-party advertisers, application developers, open platforms or other partners, in order to provide better customer service and user experience. These suppliers, service providers, consultants and agents may provide us with technical infrastructure services, analyze the usage of our services, measure the effectiveness of advertisements and services, provide customer service and payment services, conduct academic research and surveys, or provide legal, financial and technical consulting services. For example, we may invite you to participate in sweepstakes from time to time. If you win a prize, we need to provide your personal information to logistics service providers to deliver prizes to you or arrange for partners to provide services. All partners have no right to use the shared personal information for purposes unrelated to the products or services.● 6. For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements, requiring them to process personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.

Transfer

Except in the following cases, we will not transfer your personal information to any other company, organization or individual:● 1. With the growth of our business, we and our affiliates may conduct mergers, acquisitions, asset transfers or other similar transactions. If such transactions involve the transfer of your personal information, we will require the new company, organization or individual holding your personal information to continue to comply with this policy. Otherwise, we will require such company, organization or individual to obtain your authorization and consent again.● 2. Compliance with laws and regulations, legal procedures, mandatory government requirements or judicial judgments.● 3. Transfer with your explicit consent, which means that after obtaining your explicit consent, we will transfer the personal information we obtained from you to other parties.

Disclosure

We will publicly disclose your personal information only in the following cases:● 1. We have obtained your explicit consent.● 2. We may publicly disclose your personal information under the compulsion of laws, legal procedures, litigation or government authorities.● 3. Within the scope permitted by laws and regulations, it is necessary to disclose your personal information to protect the interests, property or safety of our affiliates or partners, you, other users or the public from damage.● 4. Other circumstances prescribed by laws and regulations.● 5. In accordance with the law, the sharing and transmission of personal information that has been de-identified and ensures that the data recipient cannot restore and re-identify the personal information subject shall not constitute external sharing, transmission or public disclosure of personal information. The preservation and processing of such data do not require separate notice to you and your consent.

Third-Party SDK Information

表格

Company NameSDK NamePurposeUsage ScenarioShared Information ContentSharing MethodThird-Party Personal Information Processing Rules
TencentTencent BuglyLog collection and analysisCollect crash logs and performance dataAndroidID, MAC address, system unique identifier (e.g. SIM card serial number), ANDROID_IDLocal SDK integrationhttps://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
TencentTencent QQ/WeChat SDKSocial sharing functionSharing on WeChat Moments, Qzone and with friendsAndroidID, MAC address, device identifier (including IMEI, IMSI), network information (including network type, carrier name, base station information, IP address, WiFi information) and geographic location informationLocal SDK integrationhttps://wiki.connect.qq.com/
Umeng AnalyticsUmeng AnalyticsAPP behavior optimization analysisUser behavior tracking and analysisIMSI, IMEI, AndroidID, MAC address, installed application listLocal SDK integrationhttps://www.umeng.com/page/policy
Baidu MapsBaidu MapsLocation serviceHeadphone location searchAndroidID, MAC address, device serial number, direction sensor, current GPS locationLocal SDK integrationhttps://tongji.baidu.com/web/help/article?id=330&type=0
Jelly Technology Co., Ltd.Jelly Home SDKHeadphone function supportJellychip headphone functionsAndroidID, MAC address, device serial number, APP auto-start broadcast monitoring (for media playback functions only)Local SDK integrationhttps://cftweb.3g.qq.com/privacy/privacyPolicy?content_id=8a819da5900192725e7124d609d06327
iFLYTEK Co., Ltd.iFLYTEK Voice Dictation (Streaming Edition) SDKSpeech recognition serviceUsing headphone microphone to convey user inputDevice number (IMEI number), device code (IMSI code), IP address, Android ID, China Mobile UAID (Android devices only), OAID (Android devices only), MAC address (Linux devices only)Local SDK integrationhttps://www.iflytek.com/legal.html
Aurora Mobile LimitedAurora Push SDKPush notification informationPush message notificationsDevice hardware information (including device model, device screen resolution, device hardware manufacturer, device product name), operating system information (including OS version, system name, system language), device identifiers (including IMEI, IDFA, Android ID, GAID, MAC, OAID, IMSI, MEID, UAID), network information (including network type, carrier name, base station information, IP address, WiFi information, SSID, BSSID), device IP and geographic location information, phone number, user biometric trajectory information, APP application list information and push notification logsLocal SDK integrationhttps://www.jiguang.cn/license/privacy
Xiaomi Mobile Software Co., Ltd.Xiaomi PushPush notification informationMessage push based on Xiaomi phonesDevice information, geographic location, network information, and permission to access and read storage devices (albums, media and other files)Local SDK integrationhttps://dev.mi.com/console/doc/detail?pid=1822
vivo Mobile Communication Co., Ltd.vivo PushPush notification informationMessage push based on vivo phonesNetwork information, access permission to storage (albums, media and other files)Local SDK integrationhttps://dev.vivo.com.cn/documentCenter/doc/366
Guangdong OPPO Mobile Telecommunications Corp., Ltd.OPPO PushPush notification informationMessage push based on OPPO phonesDevice-related information (e.g. IMEI number, serial number, IMSI, user ID, Android ID, Google advertising ID, phone region settings, device model, phone battery level, phone OS version and language), application package name and version number, running status, push SDK version number, IP or domain name connection result, current network type, notification bar permissionLocal SDK integrationhttps://open.oppomobile.com/wiki/doc#id=10288
Huawei Technologies Co., Ltd.Huawei HMS CoreHuawei service functions such as instant messaging/push notifications, account services/authentication and paymentInstant messaging/push notifications, account services/authentication, paymentNetwork location information, network type, phone number, SIM card status, IMEI, MAC address, WiFi information, external storage, network type, network status, account information, phone model, phone manufacturer, system version, system information, device, network type, network status, account, avatar, nicknameLocal SDK integrationhttps://www.huawei.com/cn/privacy-policy
Huawei Terminal Co., Ltd.Huawei HMSSupport sharing via Huawei Connect featuresScenarios of sharing using Huawei Connect featuresNetwork information, geographic location and access permission to storage (albums, media and other files)Local SDK integrationhttps://www.huawei.com/cn/privacy-policy
Beijing Qihoo Technology Co., Ltd.360 Security ReinforcementEncrypt APK and AAB installation packagesEncrypt installation packages with reinforcement protection to prevent malicious cracking and decompilationDevice-related information (e.g. IMEI number, OAID, serial number, IMSI, user ID, Android ID, Google advertising ID, phone region settings, device model, phone battery level, phone OS version and language), application package name and version number, running status, push SDK version number, IP or domain name connection result, current network type, notification bar permissionLocal SDK integrationhttps://jiagu.360.cn/#/global/help/322

4. How We Process Personal Information of Minors

We attach great importance to the protection of personal information of minors.

When providing products or services to users, we do not require users to provide proof of age, but due to the nature of our products and/or services, you must be an adult with full civil capacity. If you are a child or other minor under the age of 18, we require your parents or other guardians to carefully read this Privacy Policy, and use our services or provide information to us with their consent and supervision. If you collect or submit personal information of minors through our products and/or services, such as for interaction with children, please ensure that you have obtained the prior authorization and consent of their legal guardians.

5. Changes and Revisions to the Privacy Policy

Our Privacy Policy may be subject to changes.

We will not restrict your rights under this Privacy Policy without your explicit consent.

For material changes to this Privacy Policy, we will also provide prominent notice (e.g., timely notify you in the form of a pop-up window when the application is revised or upgraded, or when you log in again).

6. How to Contact Us

If you have any questions, comments, suggestions or complaints regarding our Privacy Policy and personal information processing, please contact us through the following methods.

Contact email: [email protected]

7. Validity of the Privacy Policy

The updated version date of this policy is December 1, 2025, and it will officially take effect on December 1, 2025.